Frequently Asked Questions
Why Lace Front?
- Creates the illusion of a natural looking front hairline
- Each hair is individually hand-tied to a section of sheer lace (but not entire cap)
- Allows for styling hair away from the face
- Most are ready-to-wear & temple-to-temple
Why 360 lace?
More natural styling and allows you to pull up in up-dos and higher ponytails.
Why Free Part?
Free part is our most popular construction. This is our most realistic style and allows you to part the wig wherever you would like freely.
When will I receive my order?
-All orders take 1-4 BUSINESS DAYS (weekends & holidays do not apply) to ship. The exact delivery depends on the post office. You will receive an email with the tracking info once the order ships.
I didn't get my wig, the order says delivered. What can I do?
If an order is scanned as delivered to your address by the post office and you DID NOT choose Signature Confirmation at checkout, I am not responsible for lost or stolen packages after being scanned delivered. You will have to contact your local post office. Also, please make sure to enter your correct shipping address at checkout.
I changed my mind and don't want the wig, what can I do?
After an order is shipped ALL SALES ARE FINAL. We do not honor any exchanges or returns. No exceptions.
Are the wigs human hair or synthetic?
We carry synthetic, human blended and human hair wigs.
What do I do with the lace?
With regular scissors, you cut off the excess lace. We will cut it for you but you have to message us on our Facebook page.
Can I apply heat?
-I personally never recommend adding heat but you can up to 350 degrees.
Some wigs that we carry are heat safe and friendly.